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Housing Management and Almshouses Sub (Community and Children's Services) Committee - Monday, 13th April, 2026 11.00 am

April 13, 2026 at 11:00 am Housing Management and Almshouses Sub (Community and Children's Services) Committee View on council website

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Summary

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The Housing Management and Almshouses Sub (Community and Children's Services) Committee was scheduled to discuss a range of housing-related matters, including the progress of the Housing Strategy, the approval of new Local Lettings Policies, and updates on fire safety and major works programmes. The committee was also set to review the outcome of a Regulator of Social Housing inspection and consider improvements to the out-of-hours housing service.

Public Minutes

The committee was scheduled to approve the public minutes and non-public summary of the previous meeting held on Tuesday, 27 January 2026.

Outstanding Action Tracker

A report from the Executive Director of Community and Children's Services was scheduled to provide an update on outstanding actions from previous meetings. This report was for information.

Regulator of Social Housing Inspection - Outcome, Benchmarking and Improvement Response

This report, from the Executive Director of Community and Children's Services, was for information and discussion. It was intended to provide an update on the outcome of the Regulator of Social Housing (RSH) inspection, benchmark the City of London Corporation's results against other London local authority landlords, and outline the actions being taken to address the findings. The report noted that the City of London Corporation had received a C3 Consumer Standards grading, indicating serious failings requiring improvement, and outlined a commitment to achieving full regulatory compliance within three years.

Housing Strategy 2024-29 Year 1 Action Plan - End of Year Update

This report, from the Executive Director of Community and Children's Services, was for information. It was intended to provide an update on the delivery of Year 1 of the Housing Strategy Action Plan (2025–26), highlighting achievements, areas of partial delivery, actions carried forward, and the overall impact on housing services. The report indicated that the majority of Year 1 actions had been completed or substantially progressed.

Housing Strategy 2024-29 - Years 2 & 3 Action Plan

This report, from the Executive Director of Community and Children's Services, was for decision. It was intended to seek approval for the draft Years 2 and 3 Housing Strategy Action Plan (2026-28), which sets out the key priorities, deliverables, and performance measures for the next phase of the Housing Strategy 2024–29. The plan was informed by the need for a step change in housing service quality, learning from Year 1, RSH inspection findings, and emerging regulatory requirements.

Approval of a Local Lettings Policy - Bean Tree Court and Otto Close (Sydenham Hill) and the Extension of the Local Lettings Policy for Black Raven Court (CoLPAI)

This report, from the Executive Director of Community and Children's Services, was for decision. It sought approval for two Local Lettings Policies (LLPs): one for the allocation of newly built social rented homes at Bean Tree Court and Otto Close on the Sydenham Hill Estate (110 homes), and an extension of the existing LLP for Black Raven Court (CoLPAI) (66 homes). These policies allow for direct offers outside the Choice Based Lettings process to ensure best use of new homes, meet identified housing needs, and support stable communities. Equality Impact Assessments were appended to the report.

Quarterly Fire Safety Status Report

This report, from the Executive Director of Community and Children's Services, was for information and discussion. It was intended to provide Members with an update on the status and outcomes of fire safety management in the Corporation's social housing. The report covered the fire risk assessment programme, the fire strategy programme, updates on the Risk Base software, and fire safety management in higher-risk buildings. It also detailed new legal duties regarding Person-Centred Fire Risk Assessments (PCFRAs) and Residential Personal Emergency Evacuation Plans (RPEEPs).

Draft Resident Safety Engagement Strategy

This report, from the Executive Director of Community and Children's Services, was for information and comment. It shared the draft version of the Housing Services Residential Engagement Strategy, developed in accordance with the statutory requirements of the Building Safety Act 2022. The strategy outlines how residents will be informed, consulted, and involved in building safety decisions.

Housing Out of Hours Service - Current Arrangements and Improvement Plan

This report, from the Executive Director of Community and Children's Services, was for information and discussion. It was intended to provide an update on the current Housing Out of Hours provision, identify areas for improvement, and outline next steps to enhance consistency, coordination, and assurance. The report highlighted the fragmented nature of current arrangements between Housing and Repairs Out of Hours services and proposed a review to develop a more integrated approach.

Housing Complaints Update

This report, from the Executive Director of Community and Children's Services, was for information and discussion. It provided an overview of Housing Complaints data for the 2025/26 financial year, covering complaint volumes, themes, performance against statutory timescales, learning from complaints, and Housing Ombudsman determinations. The report noted an increase in complaint volumes, particularly related to repairs, but highlighted good performance against statutory timescales and a reduction in the maladministration rate compared to the previous year.

Housing Major Works Programme 2026-36

This report, from the Executive Director of Community and Children's Services, was for information and discussion. It provided a progress update on the development of the Housing Major Works Programme 2026-36, which includes upgrades to kitchens, bathrooms, heating systems, lifts, roofs, communal spaces, and extensive fire safety and electrical works. Decarbonisation was also highlighted as a key focus. The report detailed the funding package, governance structure, resident engagement plans, and procurement options.

Housing Matters Update

This report, from the Executive Director of Community and Children's Services, was for information and discussion. It provided updates on several key issues, including the Housing Key Risk Matrix for March 2026, allocated Member/Senior Management Team leads for estates, recruitment updates for the Health and Fire Safety Team and Senior Management Team, implications of the Warm Homes Plan for City of London Social Housing, the new Decent Homes Standard (DHS), an update on Social Rent Convergence, and a summary of the progress at Black Raven Court and Bean Tree Court developments.

Topics

Regulators of Social Housing Decent Homes Standard Housing Strategy 2024-29 Local Lettings Policies Housing Strategy 2024-29 Year 1 Action Plan Housing Strategy 2024-29 - Years 2 & 3 Action Plan Bean Tree Court and Otto Close (Sydenham Hill) development Black Raven Court (CoLPAI) development Resident Safety Engagement Strategy Housing Major Works Programme 2026-36 Warm Homes Plan

Meeting Documents

Agenda

Agenda frontsheet 13th-Apr-2026 11.00 Housing Management and Almshouses Sub Community and Childre.pdf

Reports Pack

Public reports pack 13th-Apr-2026 11.00 Housing Management and Almshouses Sub Community and Child.pdf

Additional Documents

04 HMASC Outstanding Action Tracker.pdf
07 Housing Strategy 202429 Years 2 3 Action Plan.pdf
11 Housing Out of Hours Service - Current Arrangements and Improvement Plan.pdf
12 Housing Complaints Update.pdf
13 Housing Major Works Programme 2026-36.pdf
14 Housing Matters Update.pdf
06 Housing Strategy 2024-29 Year 1 Action Plan - End of Year Update.pdf
08 Appendix 1- Local Lettings Policy - Bean Tree Court Sydenham Hill.pdf
08 Appendix 2 - Local Lettings Policy - Black Raven Court CoLPAI.pdf
08 Appendix 3 - EQIA - Local Lettings - Sydenham Hill.pdf
08 Appendix 4 - EQIA - Local Lettings - Black Raven Court.pdf
10 Resident engagement strategy.pdf
12 Appendix 1 Complaints Data.pdf
06 Appendix 1 - Housing Strategy 2024-29 Year 1 Action Plan.pdf
05 Regulator of Social Housing Inspection - Outcome Benchmarking and Improvement Response.pdf
07 Appendix 1 Housing Strategy Draft Years 2 3 Action Plan.pdf
08 Local Letting Policy report.pdf
Draft HMASC Public Mins 27 01 2026.pdf
09 Quarterly Fire Safety Status Report.pdf