The Performance and Overview Scrutiny Committee of Monmouthshire Council met on Tuesday 18 June 2024 to discuss various performance reports and the forward work programme. Key decisions included the approval of the 2023-24 performance reports for both the council's overall performance and the registration services. The committee also reviewed and approved the forward work programme for the upcoming year.

Council Performance Report 2023-24

The committee reviewed the Performance Report 2023-24, which detailed the council's achievements and areas for improvement over the past year. The report highlighted significant progress in several areas, including education, public health, and infrastructure development. However, it also identified challenges such as budget constraints and the need for further investment in social services.

Councillors debated the effectiveness of current strategies and the necessity for adjustments to meet future targets. One councillor noted, While we have made commendable strides in education, our social services are still under significant pressure. We must allocate resources more effectively to address these issues.

The committee approved the report, acknowledging both the successes and the areas requiring further attention.

Registration Services Performance Report 2023-24

The Registration Services Performance Report 2023-24 was also presented. This report focused on the performance of services such as birth, death, and marriage registrations. The report indicated a high level of customer satisfaction and efficient service delivery, despite an increase in demand.

Councillors praised the registration services team for their hard work and dedication. One councillor remarked, The team has done an exceptional job managing increased demand while maintaining high standards of service. Their efforts are truly commendable.

The committee approved the report, recognising the team's achievements and the importance of maintaining high service standards.

Forward Work Programme 2024

The committee discussed the Forward Work Programme for 2024, which outlines the key areas of focus for the upcoming year. The programme includes continued monitoring of council performance, specific reviews of major projects, and initiatives aimed at improving community engagement.

Councillors emphasised the need for a proactive approach to address emerging issues and ensure the council's objectives are met. One councillor stated, Our forward work programme must be dynamic and responsive to the needs of our community. We must remain vigilant and adaptable to achieve our goals.

The committee approved the forward work programme, setting the stage for the council's activities over the next year.