Jenny Spoor

Housing Assurance Board - Monday, 12 October 2026 - 6.00 pm

Housing Assurance Board - Monday, 14 September 2026 - 6.00 pm

Housing Assurance Board - Monday, 13 July 2026 - 6.00 pm

The Housing Assurance Board met on Monday 13 July 2026 to discuss a range of issues concerning housing services in Croydon. Key topics included an update on operational performance, progress on the Housing Improvement Programme, and a detailed review of repairs and maintenance services. The Board also received reports on sickness and HR issues, workforce and professional standards, and the ongoing efforts to better understand residents' needs through improved data collection.

Landlord, Housing Assurance Board - Monday, 13th April, 2026 6.00 pm

The Housing Assurance Board meeting on 13 April 2026 addressed a range of critical housing issues, including significant concerns about damp and mould, the slow pace of aids and adaptations, and the complexities of allocations and lettings. Key decisions included a commitment to improve communication regarding adaptations, a focus on addressing the backlog of void properties, and a plan to enhance the complaints handling process.

Homelessness, Housing Assurance Board - Monday, 9th March, 2026 6.00 pm

The Housing Assurance Board met to discuss the council's approach to homelessness and housing needs, reviewing the current pressures, national strategies, and service performance. Key discussions focused on demand management, temporary accommodation, and customer experience, with a commitment to improving data collection and strategic planning.