Housing Ombudsman's Complaint Handling Code
A code established by the Housing Ombudsman to guide and assess the effectiveness of complaint handling by housing organizations.
Policy
Primary Focus Stories
2 stories
-
Camden Council Updates Complaints Policy to Align with Ombudsman
December 1, 2025 • CamdenPrimary -
Tower Hamlets Aims to Improve Housing Complaint Handling
August 1, 2025 • Tower HamletsPrimary
Primary Focus Meetings
5 meetings
-
the Cabinet of Tendring Council
September 25, 2026 • TendringPrimary -
the Cabinet of West Northamptonshire Council
September 15, 2026 • West NorthamptonshirePrimary -
the Housing Scrutiny Commission of Leicester Council
September 7, 2026 • LeicesterPrimary -
the Audit and Governance Committee of North Northamptonshire Council
June 15, 2026 • North NorthamptonshirePrimary -
the Cabinet of North West Leicestershire Council
April 28, 2026 • North West LeicestershirePrimary