Annual Customer Feedback Report 2025/26
September 9, 2026 Cabinet (Cabinet collective) In call-in window View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet approved the recommendations and actions in the Annual Customer Feedback Report 2025/26. This decision was made on 09/09/2026. The report includes an overview of formal customer feedback received, covering complaints, compliments, and comments, alongside data from the Local Government Ombudsman and information on compliance with the Complaint Handling Code.
Supporting Documents
Details
| Reference | Call-ins0 |
| Outcome | Recommendations Approved (subject to call-in) |
| Decision date | 9 Sep 2026 |
| Expected date | 9 Sep 2026 |
| Originally due | 9 Sep 2026 |
| Lead officer | Sarah Dodds |
| Subject to call-in | Yes |