The Skills, Economy and Growth Scrutiny Commission met to review the implementation and outcomes of the Libraries Strategy 2022-2026, and to discuss suggestions for the Commission's work programme for the upcoming municipal year. The Commission heard that the Libraries Strategy has successfully transformed Hackney's libraries into community hubs, with increased engagement and high user satisfaction, and that the proposed work programme for 2026/27 will focus on key resident concerns identified through public consultation.

Libraries Strategy 2022-2026 Update

The Commission received an update on the implementation and outcomes of the Libraries Strategy 2022-2026. It was reported that the strategy has successfully evolved Hackney's library network into vibrant community hubs, with overall footfall remaining strong despite temporary closures. The transformation, supported by a £6 million capital investment, has led to significant operational and cultural improvements, including increased staff engagement and a reduction in sickness rates. Libraries are now recognised as vital community wellbeing and civic infrastructure, providing support for vulnerable residents through digital inclusion, health and wellbeing partnerships, and accessible co-working spaces.

The service has seen strong growth in key areas, with a notable increase in digital engagement and a 57% rise in commercial income following upgrades to facilities like Hackney Central Library. User satisfaction remains exceptionally high, with 98% of respondents in a recent survey expressing satisfaction with staff, accessibility, and resources. The report highlighted the success of co-designed community initiatives and integrated partnerships, which have cemented libraries as essential third spaces and a critical front door to council services.

Despite challenges such as extreme heat impacting library operations and the need for urgent capital repairs at sites like Stoke Newington Library, the service is prioritising innovation-led delivery. Future strategic directions include formalising the Community Hub model, ensuring financial and strategic sustainability through demonstrating social value and income generation, strengthening data-driven performance measurement, and deepening strategic partnerships. The Commission was informed that the service is also applying for library accreditation from Arts Council England.

Skills, Economy and Growth Scrutiny Commission Work Programme 2026/27

The Commission discussed suggestions for its work programme for the 2026/27 municipal year. Public engagement on potential scrutiny topics had closed on 28 June 2026, and a summary report of these suggestions was to be circulated. Key themes emerging from the public consultation included traffic management and road closures (including concerns about Low Traffic Neighbourhoods - LTNs), waste management and fly-tipping, cycling and e-scooter safety, anti-social behaviour, parks and green spaces, business support, housing development impacts, public facility management, blue badge abuse, governance and consultation processes, council housing construction, and playground facilities.

Councillor Jasmine O'Connor suggested focusing on the pressures facing the voluntary and community sector and understanding their role as a safety net. She also proposed examining how local businesses are faring against larger brands and the support packages available, particularly in relation to green jobs and local growth strategies. Councillor Izzy Castello-Cortes expressed interest in reviewing areas where the council might be falling short in resident consultation, particularly concerning LTNs and road closures, suggesting a need for improved communication. The Commission noted that the issue of consultation and engagement would likely be picked up by a scrutiny panel.

The Commission was reminded of its remit, which, from August 2026, will be renamed the Skills, Place & Economy Scrutiny Commission and will cover community safety, economic development, and the environment. Cabinet members whose portfolios fall within the Commission's remit were listed, including those for Regeneration, Planning and Inclusive Neighbourhoods; Climate, Clean Air, Energy and Transport; Healthy Communities and Adult Social Care; Inclusive Economy, Skills, High Streets and Markets; and Culture, Nightlife, Resilience and Business Standards. The Commission was asked to make suggestions for its work programme for the new municipal year.