This week in Haringey:

Licensing Sub-Committee to Decide on 2A Coffee & Pool Licence Amidst Objections

The Licensing Sub Committee is set to decide on a new premises licence application for 2A Coffee & Pool on High Road, Wood Green. Link to meeting The application has drawn objections from the Noise RA, police, residents, and the council's planning department, raising concerns about potential public nuisance and compliance with licensing objectives¹.

Community Concerns

• Noise and Nuisance: The Noise RA raised concerns about the fire exit door's locking mechanism and CCTV coverage, recommending specific conditions to mitigate potential disturbances.
• Police Concerns: The Metropolitan Police initially objected to the requested timings, but amended timings have been agreed with the police, and that the police would withdraw their representation if the applicant agreed to those timings.
• Resident Concerns: A resident expressed fears about antisocial behaviour, crime, and public nuisance, citing previous incidents of violence.
• Planning Concerns: The council's planning department questioned whether the premises' proposed use aligns with its planning permission, suggesting it may be operating as a drinking establishment rather than a coffee and pool hall.

The sub-committee must weigh these concerns against the applicant's proposals and determine whether granting the licence would undermine the licensing objectives.

Applicant's Stance

Adrian Toci, the applicant, seeks permission for late-night refreshment and the sale of alcohol. The report pack notes that the premises was previously licensed, but that the licence was revoked after a police raid found evidence of illegal gambling.

Council to Discuss Pension Fund's Responsible Investment Policy and Risk Management

The Pensions Committee and Board will meet to discuss the Haringey Pension Fund's Responsible Investment Policy and Risk Management Strategy. Link to meeting These discussions are crucial for ensuring the long-term sustainability and ethical management of the fund, which provides retirement benefits for local government employees.

Ethical Investing

• ESG Integration: The draft Responsible Investment Policy integrates environmental, social, and governance (ESG) factors into investment decision-making.
• Engagement Framework: The policy includes an engagement framework for monitoring and influencing fund managers and the asset pool, with the potential to reduce exposure or divest from assets that do not meet ESG objectives.

Risk Mitigation

• Risk Management Policy: The committee will consider a Fund Risk Management Policy and a Risk Management Strategy and Process, prepared in response to governance review recommendations relating to risk management.
• Risk Register: The committee will review the Fund's risk register, focusing on Funding-Liability Risks.

These discussions will shape the fund's approach to responsible investment and risk management, potentially impacting the financial security of its members and the environment.

Full Council to Debate Rented Homes and Rough Sleeping

The Full Council is scheduled to debate motions on rented homes and rough sleeping, highlighting key priorities for the borough. Link to meeting These debates will likely address issues such as housing standards, homelessness, and support for vulnerable residents.

Rented Homes

Councillor Dawn Barnes, seconded by Councillor Luke Cawley-Harrison, is scheduled to propose a Liberal Democrat group motion concerning rented homes in Haringey. The motion asserts that decent housing is a fundamental right and that the council has a crucial role in ensuring the highest safety standards.

Rough Sleeping

Councillor Sarah Williams, Cabinet Member for Housing and Planning (Deputy Leader), seconded by Councillor Ibrahim Ali, Chair of Standards Committee, is scheduled to propose a Labour Group motion on ending rough sleeping in Haringey. The motion asserts that the current government shares the council's mission to end rough sleeping and that every Haringey resident should have a safe home.

These debates will provide an opportunity for councillors to voice their concerns and propose solutions to address these pressing issues.

Other Matters

• Councillor Sarah Williams, Cabinet Member for Housing and Planning (Deputy Leader), is scheduled to consider a report regarding structural remediation works at Chettle Court, Cordell House and Edgecot Grove. Link to meeting
• The Overview and Scrutiny Committee is scheduled to discuss the council's draft budget for 2026/27, the medium term financial strategy for 2026-2031, and the committee's work programme. Link to meeting

Upcoming Meetings

• A Cabinet Member Signing is scheduled for Monday 01 December 2025. Link to meeting
• The Pensions Committee and Board will meet on Monday 01 December 2025. Link to meeting
• The Licensing Sub Committee will meet on Monday 01 December 2025. Link to meeting
• The Full Council will meet on Monday 24 November 2025. Link to meeting
• The Overview and Scrutiny Committee will meet on Thursday 27 November 2025. Link to meeting

This week in Haringey:

Council Faces Tough Choices as Budget Shortfall Looms

Haringey Council is grappling with a significant budget shortfall, with potential consequences for essential services. The Climate, Community Safety & Environment Scrutiny Panel and the Adults & Health Scrutiny Panel were scheduled to discuss the draft budget for 2026/27 and the medium-term financial strategy, highlighting the difficult decisions ahead. Link to Climate, Community Safety & Environment Scrutiny Panel meeting Link to Adults & Health Scrutiny Panel meeting

Deep Cuts Ahead?

• £57 Million Shortfall: The council faces a forecast budget shortfall of at least £57 million for 2026/27, even after identifying £7.0 million in new savings and efficiencies.
• Social Care Pressures: Increasing demand for social care and temporary accommodation is a major driver of the shortfall, accounting for 80% of service budgets.
• Reliance on Government Support: The council is relying on Exceptional Financial Support (EFS) from the government to balance its budget, which is not a sustainable solution.
• Potential Losses: The government's Fair Funding review could result in losses of up to £10 million in 2026/27.

These financial pressures could lead to difficult choices about which services to prioritize, potentially impacting vulnerable residents who rely on council support.

Scrutiny of Savings Proposals

The Adults & Health Scrutiny Panel was scheduled to discuss specific savings proposals, including:

• A review of Adult Social Care charging policy, expected to save £909,000.
• A reduction in contracts in the Floating Support Contract, expected to save £257,000.
• A reduction in the Business Support Service, expected to save £100,000.

These proposals could affect the level of support available to vulnerable adults in the borough.

Standards Committee Eyes Changes to Planning Protocol, Financial Regulations

The Standards Committee met to discuss proposed changes to the council's planning protocol, financial regulations, and contract standing orders, aiming to improve transparency and accountability. Link to meeting

Planning Protocol Overhaul

The proposed changes to the Planning Protocol, Part Five Section E of the council's constitution, aim to ensure good practice, transparency, and resident involvement in planning decisions. Key changes include:

• Clarifying the running order for determining planning applications at relevant Committee meetings.
• Clarifying officers' ability to refer applications to Planning Sub Committee.
• Clarifying that planning decisions cannot be made on a party-political basis.
• Introducing a new 'Strategic Planning Briefing' as part of Member engagement at early stages of pre-application advice to improve the quality of applications, as encouraged by government and best practice guidance, with associated transparency measures.
• Renaming 'Development Management Forum' to 'Planning Forum'.
• Clarifying the process for petitions.
• Clarifying a step-by-step process for motions, including those contrary to officer recommendation.
• Clarifying the approach for deferrals.

Financial Regulation Updates

The proposed changes to the Financial Regulations, Part Four Section I of the council's constitution, aim to ensure that the regulations are up to date, understandable, and concise, and that accountability for financial control and budget management is clear.

Contract Standing Order Amendments

The proposed amendments to the contract standing orders (CSOs) are intended to address minor omissions from the March 2025 revision and to implement audit recommendations. Key amendments include:

• Directors may approve extensions and variations of contracts with an aggregated value of less than £500,000.
• Letters of Intent are restricted to 50% of the contract value, where the contract value is £100,000 or less.
• Directors are to record decisions to novate contracts and notify the Chief Procurement Officer of such decisions.

New Council Homes Approved Amidst Fire Safety Focus

The cabinet approved tendering processes for building new council homes at Kings Road Car Park and Tiverton Estate, aiming to increase the supply of affordable housing. Link to meeting The cabinet also addressed fire safety by approving new fire door contracts.

Affordable Housing Boost

• Kings Road Car Park: Nine new council homes will be developed on council-owned land, including larger four-bedroom homes.
• Tiverton Estate: Seventeen new council homes will be built, including wheelchair-accessible homes and family homes.

Fire Safety Upgrade

The cabinet approved a contract for the provision and replacement of fire-rated doors in council housing stock, ensuring compliance with fire safety legislation and building regulations.

Audit Committee Flags Financial Risks and Procurement Concerns

The Audit Committee met to discuss the council's audit functions, risk management, and financial performance, raising concerns about financial sustainability and procurement processes. Link to meeting

External Auditor's Concerns

KPMG, the council's external auditor, identified significant risks to achieving value for money, including:

• The council's reliance on Exceptional Financial Support (EFS) to balance its budget.
• The increasing use of expensive, nightly paid accommodation and hotels/B&Bs.
• A lack of oversight and processes for the effective management of the commercial property portfolio.
• The council's processes to ensure that social care spend is sufficiently forecast and managed.
• The council's procurement processes to enable it to achieve value for money in respect of contracts entered into for services received.

Internal Audit Findings

Internal Audit highlighted significant issues, including:

• A lack of evidence to support key performance indicator (KPI) reporting for responsive repairs.
• An inaccurate and incomplete log of asset management contracts within Housing Services.
• A lack of a single income report presented to the Council's Leadership Team (CLT) for increased scrutiny.
• Gaps in BI adoption and engagement, including inconsistent adoption of BI tools.
• PEPs not being initiated in a timely manner for Virtual Schools.
• A lack of a record of maintenance activities for each park or greenspace in the borough.

These findings highlight the need for improved financial management and oversight within the council.

Other Matters

• School Admission Arrangements: The cabinet agreed to consult on proposed school admission arrangements for 2027/28, including potential reductions in Published Admission Numbers (PANs) at selected schools.
• Adult Carers Strategy: The cabinet approved the Haringey Adult Carers Strategy 2025 - 2028 and a draft Homelessness Strategy for consultation.

Upcoming Meetings

• The North Central London Joint Health Overview and Scrutiny Committee will meet on Friday 21 November 2025. Link to meeting
• The Licensing Sub Committee will meet on Monday 17 November 2025. Link to meeting
• The Children and Young People's Scrutiny Panel will meet on Tuesday 18 November 2025. Link to meeting
• The Housing, Planning and Development Scrutiny Panel will meet on Monday 17 November 2025. Link to meeting
• A Cabinet Member Signing is scheduled for Wednesday 19 November 2025. Link to meeting
• The Full Council will meet on Monday 24 November 2025. Link to meeting
• The Overview and Scrutiny Committee will meet on Thursday 27 November 2025. Link to meeting

This week in Haringey:

Lilywhites Licence Application Sparks Debate Over Late-Night Refreshments and Public Nuisance

A Licensing Sub Committee meeting on Monday considered a new premises licence application for Lilywhites, a sandwich bar on High Road, Tottenham. Link to meeting The application sought permission to serve late-night refreshments and sell alcohol until the early hours of the morning, raising concerns from the Metropolitan Police, Trading Standards, and the Noise & Nuisance RA Team about potential public nuisance and crime.

Clash of Interests

• Applicant's Vision: Andebrhan Tekeste, the applicant, argued that the smaller size of Lilywhites would allow for easier management and better supervision, and that he was committed to working with the authorities and upholding all four licensing objectives¹.
• Police Concerns: PC Costache, a North Area Licensing Officer, stated that allowing the business to remain open until 02:00 or 04:00 could increase public nuisance and crime and disorder, given the residential properties above the premises.
• Noise Abatement Notice: Craig Bellringer, a Senior Noise and Nuisance Officer, represented that the Noise and Nuisance service had issued an abatement notice to the premises on 17 August 2025, after officers observed loud music within a resident's property.

The sub-committee was scheduled to hear from the licensing officer, the applicant, and any objectors, before adjourning to make a decision.

Trading Standards Demands

Ash Shah, a Trading Standards Specialist, requested that the applicant add several conditions to the licence to protect children from harm, including adopting a Challenge 25 policy² and ensuring staff receive adequate training on the law regarding age-restricted products.

History of Non-Compliance

The Licensing Authority first became aware of the premises in August 2021, when they enquired about licences required for a shisha lounge. A temporary event notice³ was submitted for licensable activity between 2 and 4 August 2025, with the Noise Team making a representation.

Alexandra Palace Board Grapples with Financial Challenges and Fundraising Policy Updates

The Alexandra Palace and Park Board convened to discuss financial matters and a proposed update to the fundraising policy. Link to meeting The board reviewed the forecast against the budget for 2025/26 for the Alexandra Park and Palace Charitable Trust (APPCT), which, like many charities in the cultural, heritage, and hospitality sectors, was facing challenges including economic uncertainty, rising operational costs, and labour market pressures.

Financial Vulnerabilities

The finance report noted that the Trust was vulnerable to external shocks such as war impacting utilities and supply chains and climate change impacting the estate. It also noted that competition was growing across all of the Trust's subsidiaries, and that evolving customer expectations, particularly regarding sustainability and digital experiences, required investment in innovation.

Fundraising Policy Overhaul

The board was scheduled to discuss updates to the Alexandra Park and Palace Charitable Trust's (APPCT) Fundraising Policy. The key changes to the Fundraising Policy included:

• Clear criteria for the acceptance and refusal of donations, to be followed by both staff and Trustees involved in due diligence assessments.
• Increased detail on the Due Diligence Process carried out by the Fundraising Team to assess donations for potential conflicts or risks.
• Removal of duty for trustees to declare conflicts of interest on all new donations, retaining only for donations escalated to the Board.
• Removal of the Fundraising Policy from the website, directing customers instead to the Fundraising Regulator's more accessible 'Code of Fundraising Practice' and 'Fundraising Promise'.

Gas Maintenance Contracts Extended Amidst Safety Concerns

Councillor Sarah Williams, Cabinet Member for Housing and Planning (Deputy Leader), approved the extension of gas maintenance contracts with Purdy Contracts Limited and Sureserve Compliance South Ltd. Link to meeting These extensions ensure continued gas servicing and maintenance for residents, while the council completes a full procurement exercise for long-term contracts.

Avoiding Disruption

The decision was made to avoid disruption to residents and to comply with the Gas Safe Regulations 1998. The report noted the reasons for the decision:

To continue with the servicing and maintenance of Domestic & Commercial heating systems with minimal disruption to the residents due to faults and breakdowns. To ensure continuity in adhering to regulation 36 (Duties of Landlords) under the Gas Safe Regulations 1998 to keep residents safe.

Cost Implications

The contract with Purdy Contracts Limited was extended at an additional cost of £1,305,000.00, bringing the total contract value to £18,759,908.90. The contract with Sureserve Compliance South Ltd was extended at an additional cost of £1,220,000.00, with the aggregated total value of the contract remaining at the original figure of £11,800,000.00.

Corporate Parenting Committee Reviews Support for Children in Care

The Corporate Parenting Advisory Committee was scheduled to discuss the annual reports of the Independent Reviewing Service and the Fostering Service, as well as a performance report on children's social care. Link to meeting Also on the agenda was a verbal update on care leavers' employment.

Focus on Permanence

The Independent Reviewing Officer's Annual Report 2024-25 noted that at the end of March 2025, Haringey had 320 children looked after. The report stated that there had been a continued decrease in the number of children entering care compared to previous years, along with an increase in the number of children who reached 18 years of age.

Fostering Service Achievements

The Fostering Service Annual Report 2024/25 highlighted several achievements, including delivering targeted marketing campaigns to promote fostering in Haringey, embedding the Secure Base Model into Foster Carer Annual Reviews, and improving timeliness of Foster Carer Annual Reviews with support from Independent Reviewing Officers.

Children's Social Care Performance

The committee was scheduled to receive a report providing an analysis of performance data and trends for measures relating to Children Looked After, care leavers, and those who ceased to be looked after in the period. The report noted that Haringey's Children in Care have above average educational outcomes, with the KS4 Average Attainment 8 Score for 2024 above the England average.

Health and Wellbeing Board Tackles Tobacco Use and Local Plan Consultation

The Haringey Council Health and Wellbeing Board meeting included discussion of the Haringey Neighbourhood Health and Care Update, the Haringey Tobacco Control Strategy, and the Haringey Local Plan Consultation. Link to meeting

Local Plan Aims for Healthier Places

The board was scheduled to discuss the draft Haringey Local Plan, which will be used to determine planning applications in Haringey. The draft plan focuses on placemaking, which it defines as empowering residents and stakeholders to shape places that enable everyone to reach their potential. The plan also aims to embed health and wellbeing, with a suite of policies to support healthy places, covering approach to growth, design, sustainable travel, climate adaptation and resilience, green and blue infrastructure and social infrastructure.

Tobacco Control Strategy Aims for Smoke-Free Generation

The board was scheduled to discuss the Haringey Tobacco Control Strategy and Action plan (2025 - 2029). The vision of the strategy is to create a smoke free generation and eliminate tobacco related harms in Haringey in 2030. According to the report pack, smoking prevalence in Haringey is 13.9%, which is higher than the rates for London and England.

Neighbourhood Health and Care Update

The board was scheduled to receive an update on Haringey Neighbourhood Health and Care. The report pack described neighbourhoods as footprints on which teams integrate, services work together and local infrastructure and community assets are developed, with an emphasis on prevention, proactivity and local care, underpinned by shared infrastructure, data and insight, technology and workforce reform.

Planning Sub Committee Considers Mallard Place and Edmansons Close

The Haringey Council Planning Sub Committee met to discuss several planning applications, including a pre-application proposal for Mallard Place and applications relating to Edmansons Close. Link to meeting

Mallard Place Pre-Application

The committee was scheduled to discuss a pre-application proposal for the redevelopment of Mallard Place, Coburg Road, Wood Green. The proposal involves the construction of two buildings, one 22 storeys high with an 8-storey wing, and another 14 storeys high with a 6-storey wing. The development aims to provide 150 social rent dwellings, along with 539 square metres of affordable workspace. The plans also include landscaped public areas.

Edmansons Close Planning Application

The Planning Sub Committee was scheduled to discuss two applications relating to Edmansons Close, Bruce Grove: a full planning application and a listed building consent application. The full planning application, HGY/2022/4319, requests permission for demolition of the existing laundry building and a 1970s infill building, alterations and extensions to 44 existing almshouses, alterations to the existing Gatehouse, construction of a new-build three-bedroom home, construction of a new apartment building, construction of 4 new-build two-bedroom homes within two new pavilions, landscaping, and improvements to access and car parking.

Archway Road Planning Application

The committee was scheduled to consider planning application HGY/2025/1220 for 505-511 Archway Road, Hornsey. The proposal involves the redevelopment of an existing car wash site to provide 16 new council homes.

Licensing Committee Reviews Policy and Massage Treatment Regulations

The Licensing Committee of Haringey Council convened to discuss a range of licensing-related matters, including a consultation response on the draft Statement of Licensing Policy and revisions to functions, fees, and conditions under massage and special treatment licensing. Link to meeting

Draft Statement of Licensing Policy

The committee was scheduled to consider the consultation responses and outcomes related to the draft Statement of Licensing Policy (SOLP) for 2026-2031. The draft policy outlines Haringey Council's approach to implementing the Licensing Act 2003 regarding licenses for the sale of alcohol, entertainment, and late-night refreshment.

Revision of Functions and Fees Under Massage and Special Treatment

The committee was also scheduled to discuss a report on the revision of functions and fees under massage and special treatment licensing, as well as the revision of conditions. The meeting was informed that ear piercings (or similar activities) carried out by jewellers needed to be licensed, and that the ASB Enforcement team had been asked to carry out door-to-door research on premises that did piercings.

Communal Water Booster/Pumps Contract Awarded

Councillor Sarah Williams, Cabinet Member for Housing and Planning (Deputy Leader), approved the award of a contract for planned preventative maintenance and responsive repairs compliance for communal water boosters/ pumps to Contractor A, starting 1 October 2025, for a duration of six years, including optional extensions. Link to meeting The maximum contract value is £900,000 plus inflation, covering planned maintenance, responsive repairs, and capital replacements.

Statutory Requirement

The report considered by Councillor Williams noted that Haringey Council is required to maintain communal pumps to ensure a safe and constant supply of fresh water and removal of foul and excess surface water drainage. The report stated that:

It is a statutory requirement to maintain these assets and repair or replace when required to ensure compliance with regulation and bye-laws.

CCTV Maintenance Contract Extended

Councillor Ajda Ovat, Cabinet Member for Communities, approved the extension of the CCTV maintenance contract to ensure continuous service. Link to meeting The council extended the contract with TYCO Fire & Integrated Solutions (UK) Limited t/a TYCO Integrated Fire & Security TYCO for CCTV maintenance for one year, allocating up to £900,000 for the extension.

Safer Haringey

The council's CCTV operation contributes to the 'Safer Haringey' theme of the Corporate Delivery Plan, specifically the Secure and supported communities outcome area. The Public reports pack states that CCTV helps to detect and deter crime, reduces fear of crime, and helps maintain a secure and safe environment for all community members.

Upcoming Meetings

• The North Central London Joint Health Overview and Scrutiny Committee will meet on Friday 21 November 2025. Link to meeting
• The Licensing Sub Committee will meet on Monday 17 November 2025. Link to meeting
• The Children and Young People's Scrutiny Panel will meet on Tuesday 18 November 2025. Link to meeting
• The Climate, Community Safety & Environment Scrutiny Panel will meet on Thursday 13 November 2025. Link to meeting
• The Housing, Planning and Development Scrutiny Panel will meet on Monday 17 November 2025. Link to meeting
• The Standards Committee will meet on Thursday 13 November 2025. Link to meeting
• The Audit Committee will meet on Monday 10 November 2025. Link to meeting
• The Cabinet will meet on Tuesday 11 November 2025. Link to meeting
• The Adults & Health Scrutiny Panel will meet on Thursday 13 November 2025. Link to meeting

This week in Haringey:

Council Approves Housing Developments Amidst Concerns for Vulnerable Residents

Haringey Council's cabinet has approved several significant housing and development projects, including new builds on the Sir Frederick Messer Estate and Broadwater Farm Estate, as well as the tendering of a works contract for Mallard Place. Link to meeting While these projects aim to increase the supply of council homes, they also raise concerns about the potential impact on existing residents, particularly those in vulnerable situations.

New Homes, New Challenges

• Sir Frederick Messer Estate: The development of 66 council homes at the corner of Seven Sisters and St Ann’s Road will require the appropriation of land and the potential overriding of easements¹, which could affect neighbouring properties.
• Broadwater Farm Estate: The demolition of the Northolt and Stapleford wing blocks on the Broadwater Farm Estate to make way for 139 new council rented homes and retail/workspaces could disrupt the lives of existing residents.
• Mallard Place: The tendering of the works contract for Mallard Place (Chocolate Factory Phase 2) aims to deliver 150 homes towards the council’s house building target of 3,000 council homes by 2031.

While the council has stated that it will make payments of compensation for any valid claims of third-party rights affected by the developments, some residents may still experience disruption and inconvenience.

Funding Affordable Housing

The cabinet also approved a strategy for funding affordable housing through the purchase and lease of residential accommodation, as well as the development of a Limited Liability Partnership (LLP). This strategy aims to address the increasing demand for temporary accommodation and meet the council's strategic and financial objectives.

• £5m Budget: An initial capital budget of up to £5m was agreed for the purchase of Residential Housing Units and associated costs.
• Homelessness Discharge: The report stated that the purchase of homelessness discharge accommodation is necessary for the council to meet the increasing demand for temporary accommodation.

This decision could have a significant impact on vulnerable residents who are at risk of homelessness, providing them with access to safe and affordable accommodation.

New Tenancy Strategy and Management Policy

The cabinet approved the adoption of a new Tenancy Strategy and a new Tenancy Management Policy, both to come into effect from 4 November 2025.

• Guidance for Providers: The Tenancy Strategy sets out the council’s expectations for Registered Providers of Social Housing in the borough, providing guidance and support on letting social housing, developing housing policies, and supporting residents to live independently and sustain their tenancies.
• Tenancy Management: The Tenancy Management Policy outlines the council’s approach to tenancy management for council tenants and their wider households, and helps the council meet the Social Housing Regulator’s consumer standards.

These new policies could have a positive impact on council tenants, providing them with greater clarity and support in managing their tenancies.

Community Safety Partnership Tackles Crime and Anti-Social Behaviour

The Haringey Community Safety Partnership was scheduled to meet to discuss crime, partnership funding, and strategic priorities, including anti-social behaviour (ASB), hate crime, violence against women and girls (VAWG), and serious violence. Link to meeting

Addressing Key Priorities

• Anti-Social Behaviour: The partnership was scheduled to discuss a draft ASB case review protocol and the terms of reference for a partnership strategic group. The report pack noted that the use of closure notices had seen considerable reductions in reported ASB in Rothbury and Love Lane.
• Hate Crime: The partnership was scheduled to discuss community engagement with the Orthodox Jewish community in response to a rise in reported antisemitic incidents, and to address antisemitic graffiti in Markfield Park.
• Violence Against Women and Girls: The partnership was scheduled to discuss Haringey's 2016-2026 VAWG Strategy and Labour Manifesto commitments on VAWG, as well as the Public Health VAWG team's work with MOPAC on oversight of Project CARA, and Drive.

These discussions could lead to new initiatives and strategies to address these key priorities, improving the safety and wellbeing of residents across the borough.

Overview and Scrutiny Committee Examines Customer Service and Scrutiny Reviews

The Overview and Scrutiny Committee was scheduled to meet to discuss feedback and resolutions, customer service experiences, and scrutiny review scoping documents. Link to meeting

Improving Customer Service

The committee was expected to discuss the customer service experience of residents contacting the council, including improvements to the council's website, telephone service, and face-to-face service.

Scrutiny Reviews

The committee was scheduled to consider and approve the scoping documents and terms of reference for two Scrutiny Reviews:

• Provision of Services for Under 1's and Delivery of Outcomes: This review will examine the provision of services for children under the age of one, considering what services are available, where services can be accessed, and what the take-up of these services is like.
• Cycling Safety and the Walking & Cycling Action Plan: This review will explore cycling safety in the borough, considering residents' experiences of the principles of the Walking and Cycling Action Plan, and to support safety for cyclists and other parts of the road user's hierarchy.

These scrutiny reviews could lead to recommendations for improving services for young children and enhancing cycling safety in the borough.

Upcoming Meetings

• The Corporate Parenting Advisory Committee will meet on Tuesday 04 November 2025. Link to meeting
• The Health and Wellbeing Board will meet on Thursday 06 November 2025. Link to meeting
• The Planning Sub Committee will meet on Thursday 06 November 2025. Link to meeting
• The Licensing Committee will meet on Thursday 06 November 2025. Link to meeting
• The Licensing Sub Committee will meet on Monday 03 November 2025. Link to meeting
• The Alexandra Palace and Park Board will meet on Monday 03 November 2025. Link to meeting