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Overview and Scrutiny Committee - Tuesday, 14th April, 2026 7.30 pm

April 14, 2026 at 7:30 pm Overview and Scrutiny Committee View on council website Watch video of meeting Read transcript (Professional subscription required)

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Summary

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The Overview and Scrutiny Committee meeting on 14 April 2026 reviewed the council's corporate performance for the third quarter of the 2025-26 financial year and discussed the quarterly complaints and members' enquiries performance report. The committee also received updates on the 'Supporting Youth and Residence to Financial Resilience' scrutiny report and the Scrutiny in Islington Annual Report.

Key discussions included the council's performance against its delivery plan, with 84% of metrics on track, though challenges remain in areas such as Liveable Neighbourhoods and recycling rates. The committee also examined a significant rise in complaint volumes, particularly within the Homes and Neighbourhoods Directorate, while noting improvements in complaint handling timeliness and data quality. Members' enquiries and MP enquiries also saw an increase, prompting discussions about a proposed centralised triage model. The committee also reviewed the annual report of the council's scrutiny committees, highlighting the work undertaken by various sub-committees throughout the 2025-26 municipal year.

Attendees

Profile image for Councillor Nick Wayne
Councillor Nick Wayne Chair of the Overview & Scrutiny Committee Labour Party Canonbury
Profile image for Councillor Jilani Chowdhury
Councillor Jilani Chowdhury Deputy Mayor Labour Party Barnsbury
Profile image for Councillor Joseph Croft
Councillor Joseph Croft Chair of Health & Adult Social Care Scrutiny Committee Labour Party St Mary's and St James'
Profile image for Councillor Hannah McHugh
Councillor Hannah McHugh Chair of Homes & Communities Scrutiny Committee Labour Party St Mary's and St James'
Profile image for Councillor Ruth Hayes
Councillor Ruth Hayes Executive Member for Health & Social Care; Deputy Leader of the Council Labour Party Clerkenwell
Profile image for Gulcin Ozdemir
Gulcin Ozdemir Chair of the Children and Young People Scrutiny Committee Labour Party Tufnell Park
Profile image for Councillor Saiqa Pandor
Councillor Saiqa Pandor Executive Member for Communities & Partnerships Labour Party St Mary's and St James'
Profile image for Councillor Heather Staff
Councillor Heather Staff Executive Member for Community Safety & Neighbourhoods & Migrant Champion Labour Party Laycock
Profile image for Bashir Ibrahim
Bashir Ibrahim Young People's Champion Labour Party Arsenal
Profile image for Councillor Toby North
Councillor Toby North Labour Party St Peter's and Canalside
Profile image for Councillor Benali Hamdache
Councillor Benali Hamdache Leader of the Green Group Green Party Highbury
Profile image for Ernestas Jegorovas-Armstrong
Ernestas Jegorovas-Armstrong Green Party Highbury

Topics

Complaint volumes MP enquiries Liveable Neighbourhoods Scrutiny in Islington Annual Report waste recycling rates Data quality complaint handling timeliness Members' enquiries Supporting Youth and Residence to Financial Resilience centralised triage model

Meeting Documents

Agenda

Agenda frontsheet 14th-Apr-2026 19.30 Overview and Scrutiny Committee.pdf

Reports Pack

Public reports pack 14th-Apr-2026 19.30 Overview and Scrutiny Committee.pdf
Public reports pack 14th-Apr-2026 19.30 Overview and Scrutiny Committee.pdf
Public reports pack 14th-Apr-2026 19.30 Overview and Scrutiny Committee.pdf

Minutes

Minutes of Previous Meeting.pdf

Additional Documents

App.1. Q3 2025_26 corporate progress performance update CRESC.pdf
Annual Report of the Councils Scrutiny Committee 2025-26 v5.pdf
Scrutiny Report - Resident Financial Resillience.pdf
Q3 2025-26 Complaints Performance Report FINAL CMT 1.pdf
Scrutiny Review Tracker.pdf
Scrutiny Report - Resident Financial Resillience.pdf
CRESC Q3 25_26 Corporate Performance cover note.pdf
Printed plan 1 April 2026 publication Forward Plan.pdf
Second Despatch 14th-Apr-2026 19.30 Overview and Scrutiny Committee.pdf
Minutes 02032026 Overview and Scrutiny Committee.pdf
Minutes 05022026 Overview and Scrutiny Committee.pdf
Minutes 24022026 Overview and Scrutiny Committee.pdf
App2 Q3 25_26 Corporate Performance scorecard CRESC.pdf
CRESC Work Plan 2025-26 - Apr 26.pdf